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Research Profile

Prof Caroline Lloyd 


Selected Publications

Books

Lloyd, C., Mason, G. and Mayhew, K. (2008) (eds) Low-Wage Work in the United Kingdom , New York: Russell Sage Foundation.

Refereed Journals

Lloyd, C., Dutton, E. and Warhurst, C. (2013) ‘The weakest link? Product market strategies, skill and pay in the hotel industry’, Work, Employment and Society. 27, 2, 254-271.

Lloyd, C. and Payne, J. (2013) ‘Changing job roles in the Norwegian and UK fitness industry: in search of national institutional effects’, Work, Employment and Society, 27, 1, 3-20.

Lloyd, C. and Payne, J. (2012) ‘Delivering better forms of work organisation: comparing vocational teachers in England, Wales and Norway’, Economic and Industrial Democracy. 33,1, 29-49.

Lloyd, C. and Payne, J. (2012) ‘Raising the quality of vocational teachers: continuing professional development in England, Wales and Norway’, Research Papers in Education. 27,1, 1-18.

Lloyd, C. and Payne, J. (2012) ‘Flat whites: who gets progression in the UK café sector?’ Industrial Relations Journal, 43,1, 38-52.

Lloyd, C. and Mayhew, K. (2010) ‘Skills: the solution to low wage work’, Industrial Relations Journal, 41, 5, 429-445

Caroli, E., Gautié, J., Lloyd, C., Lamanthe, A. and James, S. (2010) ‘Delivering flexibility: working time and contractual status in the food processing industry in France and the UK’, British Journal of Industrial Relations, 48, 2, 231-306

Lloyd, C. and Payne, J. (2009) ‘‘Full of sound and fury, signifying nothing’: interrogating new skill concepts in service work – the view from two UK call centres’, Work, Employment and Society, 23, 4, 617-634.

Warhurst, C., Lloyd, C. and Dutton, E. (2008) ‘The National Minimum Wage and the UK Hotel Industry: The Case of Room Attendants’, Sociology, 42, 6, 1228–1236

James, S and Lloyd, C. (2008) ‘Too much pressure? Retailer power and occupational health and safety in the food processing industry’, Work, Employment and Society, 22, 4, 1-18.

Lloyd, C. (2008) ‘Recruiting for fitness: qualifications and the challenges of an employer-led system’, Journal of Education and Work, 21,3, 175-195.

Lloyd, C. and Payne, J. (2006) ‘The high skills project and the limits of possibility: a response to Coffield’, Journal of Education Policy, 21, 4, 471-483.

Lloyd, C. and Payne, J. (2006) ‘Goodbye to all that? A critical re-evaluation of the role of the high performance work organisation within the UK skills debate’ Work, Employment and Society 20,1, 151-165. 

Lloyd, C. and Payne, J. (2005) ‘A vision too far? Mapping the space for a high skills project in the UK’ Journal of Education and Work18,2, 18, 167-187.

Lloyd, C. (2005) ‘The regulation of the fitness industry: training standards as a policy option?’ Industrial Relations Journal, 36,5, 367-385. 

Lloyd, C. (2005) ‘Competitive strategy and skill in the fitness industry’, Human Resource Management Journal, 15, 2, 15-34. 

Lloyd, C. and Payne, J. (2003) ‘What is the ‘high skills society’? Some reflections on current academic and policy debates in the UK’ Policy Studies 24,2, 115-133.

Lloyd, C. and Payne, J. (2003) ‘Forget the birth pains, we haven’t got past the conception stage yet’ Journal of Education Policy, 18,5, 563-568.

Lloyd, C. and Payne, J. (2003) ‘The political economy of skill and the limits of educational policy’ Journal of Education Policy 18,1, 85-107.

Lloyd, C. and Payne, J. (2002) ‘On the ‘Political Economy of Skill’: Assessing the possibilities for a viable high skills project in the United Kingdom’ New Political Economy 7, 3, 367-395.

Lloyd, C. and Payne, J. (2002) ‘Developing a political economy of skill’ Journal of Education and Work 15,4, 365-390. 

Lloyd, C. (2002) ‘Training and development deficiencies in ‘high skill’ sectors’ Human Resource Management Journal 12, 2, 64-81. 

Lloyd, C. (2001) ‘What do Employee Councils do? The impact of non-union forms of representation on trade union organisation’ Industrial Relations Journal 32, 4, 313-327.

Lloyd, C. and Newell, H. (2001) ‘Changing management-union relations: consultation in the UK pharmaceutical industry’ Economic and Industrial Democracy 22, 3, 357-382.

Lloyd, C. and Newell, H. (2001)‘Capture and Transfer: Improving the performance of the pharmaceutical sales rep’ International Journal of Human Resource Management 12:3,1-20.

Lloyd, C. (1999) ‘Regulating Employment: Implications for Skill Development in the Aerospace Industry’ European Journal of Industrial Relations 5, 2, 163-185

Lloyd, C. and Newell, H. (1998) ‘Computerising The Salesforce; The Introduction Of Technical Change In A Non-Union Workforce’ New Technology, Work and Employment 13,2, 104-115

Lloyd, C. (1997) ‘Decentralization in the NHS: Prospects for Workplace Unionism’ British Journal of Industrial Relations 35, 3, 427-446

Lloyd, C. (1997) ‘Microelectronics in the clothing industry: firm strategy and the skills debate’ New Technology, Work and Employment 12, 1, 36-47

Lloyd, C. (1996) ‘Skill Shortages in the Clothing Industry: An Endemic Problem?’ Work, Employment and Society 10, 4, 717-736

Lloyd, C. and Seifert, R. (1995) ‘Restructuring in the NHS: the impact of the 1990 Reforms on the Management of Labour’ Work, Employment and Society 9,2, 359-378 (70%)

Lloyd, C. (1992) ‘Tailor-Made Occupations: A Study of Gender and Skill in the Welsh Clothing Industry’ Contemporary Wales: An Annual Review of Economic and Social Research 5, 115-129

Lloyd, C. (1989) ‘Restructuring in the West Midlands’ Clothing Industry’ New Technology, Work and Employment 4, 2, 100-7

Book Chapters

Grugulis, I. and Lloyd, C. (2010) ‘Skill and the labour process: the conditions and consequences of change’, in P. Thompson and C. Smith (eds.) Working Life: Renewing Labour Process Analysis, London: Palgrave.

Keep, E., Lloyd, C. and Payne, J. (2010) ‘Skills policy and the displacement of industrial relations: the elephant in the corner?’, in T. Colling and M. Terry (eds.) Industrial Relations: Theory and Practice. Chichester: Wiley.

Lloyd, C., Weinkopf, C. and Batt, R. (2010) ‘Restructuring Customer Service: Labor Market Institutions and Call Center Workers in Europe and the United States’, in J. Gautié and J. Schmitt (eds) Low-Wage Work in the Wealthy World, New York: RSF.

Dutton, E., Warhurst, C., Lloyd, C, James, S., Commander, J. and Nickson, D. (2008) ‘Just like the Elves in Harry Potter: Room Attendants in UK Hotels’ in C. Lloyd, G. Mason and K. Mayhew(eds.) Low wage work in the UK, New York: Russell Sage Foundation.

Grimshaw, D., Lloyd, C. and Warhurst, C. (2008) ‘Low wage work in the UK: Employment practices, institutional effects and policy responses’ in C. Lloyd, G. Mason and K. Mayhew(eds.) Low wage work in the UK, New York: Russell Sage Foundation.

James, S. and Lloyd, C. (2008) ‘Supply chain pressures and migrant workers: deteriorating job quality in the UK food processing industry’ in C. Lloyd, G. Mason and K. Mayhew(eds.) Low wage work in the UK, New York: Russell Sage Foundation.

Lloyd, C., Mason, G., Osborne, M. and Payne, J. (2008) ‘‘It’s just the nature of the job at the end of the day’: pay and  job quality in UK mass market call centres’ in C. Lloyd, G. Mason and K. Mayhew(eds.) Low wage work in the UK, New York: Russell Sage Foundation.

Lloyd, C. and Payne, J. (2007) ‘Tackling the UK skills problem: can unions make a difference?’ in S. Shelley and M.Calveley (eds) Learning with trade unions. A contemporary agenda in employment relations. Ashgate: Aldershot

Lloyd, C. and Payne, J. (2004) ‘The political economy of skill: a theoretical approach to developing a high skills strategy in the UK’ in I Grugulis, E Keep and C Warhurst (eds) Skills that Matter Basingstoke: Palgrove.

Newell, H. and Lloyd, C. (2001) ‘Pharmaco: Organisational restructuring and Job Insecurity’ in H Newell and H Scarbrough (eds) Human Resource Management in Context Palgrave: Basingstoke.

Newell, H. and Lloyd, C. (2001) ‘Multico: New Technology and the Sales Force’ in H Newell and H Scarbrough (eds) Human Resource Management in Context Palgrave: Basingstoke.

Lloyd, C. and Helen, N. (2000) ‘Selling Teams to the Salesforce’ in S. Proctor and F Mueller (eds) Teamworking, Issues, Concepts and Problems MacMillan: Basingstoke p183-202

Lloyd, C. and Rawlinson, M. (1992) ‘New Technology and Human Resource Management’ Blyton P and Turnbull P (eds) Reassessing Human Resource Management Sage: London