During your time at Cardiff University you will have a range of assessments (exams and coursework). Any grades or marks that you receive from summative assessments (i.e. those assessments that count toward your end of year and/or final degree mark) are confirmed by an Examining Board.
You have the right to challenge the decision of the Examining Board using the Academic Appeals Procedure if you believe there has been an error in the Board’s decision.
You can submit an appeal if you have:
- Received a results letter, about the assessments you wish to appeal, in the last 28 days
- Grounds to appeal
- Arithmetical or other error of fact in your published results;
- A defect or irregularity in the conduct, the written instructions or written advice relating to an assessment (either unknown to the Board or where the Board has taken inappropriate action);
- Extenuating circumstances unknown to the Board where you have good reason why you did not report/provide evidence at the time of the Board; or known to the Board where they have acted unreasonably
- Evidence to support your appeal (unless it is a factual error).
To appeal, complete the Academic Appeals Form and submit it alongside all evidence you wish to be considered to firstname.lastname@example.org. If you do not have access to email you can alternatively submit it by post to Student Cases Services, 30-36 Newport Road, McKenzie House, Cardiff, CF24 0DE.
If you have queries about the process or the information that the University sends you, e-mail email@example.com or telephone 029 2087 6628.
If you wish to seek free, independent advice about your appeal contact Student Advice in the Students’ Union on 3rd floor of the Students’ Union, Park Place, Cardiff, email at firstname.lastname@example.org or telephone at 02920 781410.
For further information and before completing your form, please read:
- the Student Guide to Academic Appeals;
- the front page of the Academic Appeals Form;
- the Academic Appeals Procedure.
After all stages of the procedure have been completed, if you are not satisfied with the process and/or the final decision then you can complain to the Office of the Independent Adjudicator.
More information will be given about these stages in the letter which acknowledges your appeal, sent to you within 7 calendar days after we have received your appeal.