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Enrolment Help and Support

For any queries regarding enrolment, you may find the Frequently Asked Questions page useful. However if you are still unsure, you should contact the Enrolment Team in one of the following ways.  

Online Enrolment Queries

If at all possible, you should attend one of the enrolment venues listed below where there will be staff available to help with your enrolment query.  Otherwise you should contact the Enrolment Team using the contact details below.

Supported Enrolment Venues

Cathays Park based Students  

Students' Union, 4th Floor, Park Place, Cardiff, 
CF10 3AT. (map ref: 38)


Monday 14th September 2015 - Thursday 1st October 2015 (including weekend of 19th-20th September 2015) 

Opening times: 9.00am - 4.30pm


Heath Park based Students  
Heath Sports Hall, Heath Sports and Social Club, UHW, Heath Park, Cardiff, CF14 4XW. (map ref:117)

Monday 21st September 2015 - Wednesday 23rd September 2015 (Heath park students are also welcome to attend the Cathays Park venue)

Opening times: 9.00am - 4.30pm

Enrolment Team Contact Details

Ask Cardiff

Telephone: (+44) (0) 2920 876211(Monday-Friday 9.00am-5.00pm). Alternatively, outside the dates above, you can call into Registry Reception on the 2nd Floor, McKenzie House, 30-36 Newport Road, Cardiff, CF24 0DE (Monday-Friday 9.00am-4.30pm)

Tuition Fee Payment Queries

Email:, Telephone: (+44) (0) 2920 874399 (Monday-Friday 9.00am-5.00pm). Alternatively you can call into the Finance Office on the Ground Floor, McKenzie House, 30-36 Newport Road, Cardiff, CF24 0DE (Monday-Friday 10.00am-4.00pm, closed 12.30pm-1.30pm)