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Insurers Benefit from a Taste of Cardiff’s Medicine

28 September 2011

Delegates from leading UK insurance companies have been benefiting from specialist medical knowledge at Cardiff University.

The University organised a half-day training session as a taster for its new Assessing and Managing Medical Risk for Insurers course. Delegates from insurance and reinsurance companies attended practically-focussed lectures on medical issues relating to Cardiology and Mental Health, specifically considering these issues from a life and health underwriting and claims perspective.

The training was greatly appreciated by the delegates. They particularly commented on the value of applying medical theory directly to underwriting and claims cases, so they could see immediate benefit and impact on their roles.

The new course builds on Cardiff University’s award-winning track record in providing specialist medical courses for underwriters and claims assessors. The course will enable delegates from a range of different companies to share experience and best practice, as well as gain knowledge from the University’s expertise.

Development of the course has been based on extensive market research and feedback from the industry. It is constructed in such a way as to be independent from any one company’s philosophy and can be applied to all lines of business within the Life and Health environment. It covers conditions within four key medical areas: Cardiology, Neurology, Mental Health and Diabetes. For each of these topics, delegates learn about the symptoms, prognosis, and treatments involved, and the specific issues to consider in relation to underwriting and claims assessments.

To ensure the training is delivered with minimal impact on organisation’s day to day operations and recognising individual learning styles, Cardiff University’s Centre for Lifelong Learning has adopted a blended learning approach for the programme. Delegates work through course materials online before attending two days of interactive workshops at the University.

Similar training has in the past proved to have significant impact on the organisations attending. Tangible benefits reported include: cost savings from a reduction in cases referred to external medical experts; a reduction in errors and improved quality in decisions; quicker decision making, resulting in improved customer service; increased delegate confidence; and increased confidence from reinsurers.

For further information on the course, please visit or call 029 2087 5274.

1. For further details on the Assessing and Managing Medical Risk for Insurers course please visit or contact Katie McDermott in the PDT team on 029 2087 5437 or email

2. Cardiff Centre for Lifelong Learning
Cardiff University is the largest provider of adult education in Wales. The Centre provides around 400 Lifelong Learning Courses a year. Continuing Professional Development (CPD) provides short courses for business, public sector employers and the individual. The Centre also provides business language training at all levels, including translation services and interpreters.

3. Cardiff University
Cardiff University is recognised in independent government assessments as one of Britain’s leading teaching and research universities. Founded by Royal Charter in 1883, the University today combines impressive modern facilities and a dynamic approach to teaching and research. The University’s breadth of expertise in research and research-led teaching encompasses: the humanities; the natural, physical, health, life and social sciences; engineering and technology; preparation for a wide range of professions; and a longstanding commitment to lifelong learning. Cardiff is a member of the Russell Group of Britain’s leading research universities.

Visit the University website at:

Kelly Cumiskey
Cardiff Centre for Lifelong Learning
Cardiff University
Tel: 029 2087 9330