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Services for Apple Mac users - software and support

Cardiff University currently supports users of 10.9 ‘Mavericks', 10.10 ‘Yosemite’ and 10.11 'El Capitan'.

Connecting to the network

Connecting to the University networks

How to register your computer with University IT. Covers the basic configuration required to access the Internet using wired or wireless networks.  


Connecting the Mac to eduroam for the first time

Once the Mac has been registered, follow these steps to connect it to eduroam for the first time.  On subsequent occasions, connection should be automatic.
I. Click on the wireless networking icon, locate eduroam-setup and click on this
II. Log in to your University and password and click OK to accept the configuration settings.
The connection settings are delivered with a configuration profile. Once this has been accepted the Mac is automatically configured for the eduroam wireless network.   

On subsequent occasions, connection to eduroam should be automatic. If for any reason it is not, select eduroam from the list of available wireless networks.


Anti-virus software and security

Information on installing the supported Anti-virus software, and its use, is available on the computer security and virus protection web pages

Accessing Cardiff University IT services

Network file space

This can be accessed via:

  • 'My Files' - access through the applications on the intranet (log in required)
  • Your Home file space - Type " " into the Finder's Go - > Connect to item
  • Your Shared file space - Type " " into the Finder's Go - > Connect to item
  • CIFS (also known as SMB) - enables unmanaged computers to access the University networked filestore, Home and Shared, when on campus.


Your Cardiff email can be accessed using a web browser, Exchange/Outlook client or IMAP client.

Guidance and information on:

Supported Apple Mac OS X Software

Our portfolio of supported software, either locally installed or available from our network.


News and service status information