Communicating Online: Email
Email is easy and speedy to use but should not be used as a substitute for face-to-face communication between staff or between staff and students.
Also consider that some recipients may not read their email regularly. Important messages should also be available via other communication methods. However, please be aware that email is now the official means for staff to contact students.
Email's popularity is also its downside – it's easy to feel swamped by the sheer number of emails received in a day.
There are a number of ways you can make your life and your recipients' lives easier…
- Writing a good email – getting your email opened, and understood and avoid common email bad habits
- Appropriate use of email
- Preventing spam and other security issues
- Email policies