Viewing full email headers
Email consists of a header and the body of the message. The header provides information on who sent the email (From: field); who the recipient was (To: field); what the subject was (Subject: field); and when it was delivered (Date: field).
The header contains more information than is normally shown. In particular the routing information is very useful in problem solving.
If you are asked to forward an email with the full headers enabled please follow the instructions below. They tell you how to turn on full headers in the email software supported by Information Services as well as Hotmail.
For further information, please contact The IT Service Desk.