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Help for Research Centres

Information Services provides the University's library services, central IT services and Media Resources Centre to support the University's research, learning, teaching, and administration. 

Members of the University, including research centre staff employed by the University, are entitled to help and support from INSRV. Other Research Centre staff may also be entitled to help and support. Please contact INSRV for advice.


 Contacts

For help and support, please contact 

Schools also have designated Local Computing Representatives (LCR) who work with dedicated INSRV contacts, so centre managers will need to liaise with their schools to establish who the contact is, and to work through the school manager and LCR with regards to INSRV IT support. Each school also has its own Library Representative.


 IT services

Information Services provides centrally-delivered IT services only. It will be extremely important therefore to agree early on with your stakeholder schools how to manage the local IT support needs of the centre, particularly if it is located at a physical distance from the schools.

INSRV also delivers and supports the University IT programme, which is developing leading-edge collaboration and communication software for the University. This aims to make it easier for groups to collaborate, network and share information and documents, even when they are in different schools and/or locations. Cardiff Portal is your gateway to your electronic resources, IT services, University announcements and much more.


 Library services

Information Services provides library services to the University based on needs discussed with school-based library representatives. So it is important to agree early on with your stakeholder schools on how your needs will be represented.

Subject Librarians are available to help you - they are experts in the library services and resources in each academic field, and are based in or close to the appropriate site library. If you work in an interdisciplinary field, you may need to access several experts in the different fields. Please contact a relevant Subject Librarian to discuss your needs further and we will be pleased to help.

Bookable rooms in site libraries are available to help you to meet with colleagues, in various locations conveniently close to stakeholder academic schools.


 Research grant applications and setting up a research centre/institute

When developing a research bid (e.g. to set up a new research centre) which is likely to place significant new demands on centrally-provided IT, library and media services, please first discuss your needs with your local IT support staff or library representative, and then with INSRV, at an early stage and before the formulation of detailed proposals. Please see Help With Research Bids for more information.