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This complaint form may be completed to request that your concerns be reviewed by a Complaints Manager.
The review will be carried out in accordance with the Information Services Complaints Procedure.
The form must be submitted within 28 days of the incident taking place, unless there is a valid reason why this has not been possible.
Complainants may wish to consult the University regulations for information and guidelines in relation to our code of best practice.
Staff or Student ID Number
School or Department*
Address for correspondence *
Telephone Number(s) *
Please explain your concerns clearly and include the following information:
Before concerns are reviewed by the complaint manager, they should have been considered by a relevant member of staff. If available, please provide details regarding the member of staff who provided the initial response to your concerns.
Please state what would be your preferred outcome (e.g. an apology, a return of overpaid fees):
Please retain any relevant supporting documentation which may assist the Complaints Manager to investigate your concerns fully. This could include the following:
* Required fields