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Dignity Advisers Network

Cardiff University is committed to supporting, developing and promoting equality and diversity in all of its practices and activities and aims to establish an inclusive culture, free from discrimination and based on the values of dignity and respect. The University holds that every person has a right to be treated in accordance with these values. The University aims to promote good relations between all members of staff and students in an environment where people’s diverse abilities and backgrounds are treated with dignity and respect.

The Dignity Advisers’ Network is designed to be complementary with existing support structures within the University. Advisers do not decide on the validity of a complaint, or encourage a particular course of action, nor do they represent members of staff in any formal proceedings. The service forms an essential element of a holistic approach to mainstreaming Equality and Diversity throughout the whole University as a core value of the Positive Working Environment (PWE).

The University is an international institution that is both multicultural and diverse.  All members of the University community and visitors to the University are entitled to be treated with dignity, courtesy and respect.  The University is committed to establishing an environment that is free from any form of discrimination, harassment and bullying.

In the event that a member of staff feels that they are being subjected to harassment on grounds of their race and ethnic origin, religion, sex, sexual orientation, disability, gender reassignment, age or any other reason, they are entitled to make a complaint against their harasser.  This complaint can be made through informal and/or formal channels by utilizing the University’s Dignity at Work and Study Policy and the University’s Disciplinary & Grievance policies.

The Dignity Advisers’ service aims to offer confidential, impartial, one-to-one advice and support to people who have issues with harassment or bullying. The service helps staff to feel supported, to gain a better understanding of their rights and options and to be able to prepare an action plan. 

If you feel you are being bullied or harassed because you are male, female, disabled, ethnic minority, gay, lesbian, bisexual, trans, or because of your religion or belief, your age, your association with any of those characteristics or accused of bullying and harassment at work then you may find a discussion with a Dignity Adviser to be beneficial.

The Dignity Advisers are staff representatives who have been specially trained to provide support if anyone feels they are being bullied or harassed in any way. Advisers will not be expected to resolve the issues but support employees to help empower them to take control of the situation, within an open and supportive culture. You can contact any of the Dignity Advisers and request to meet with them. The discussion will take place in a location that you are fully comfortable with.

The Dignity Adviser will listen to your concerns and will be guided by your preferences regarding how you wish to proceed. The Adviser may provide you with alternative sources of support which you had not previously considered for example occupational health and Staff Counselling. The Adviser will provide information on the routes open to you.

Dignity Advisers are not trained counsellors or mediators and so their remit does not include these activities. They will, however, be able to provide advice on the University providers of these services.

The conversations will, unless in very exceptional circumstances, be kept in the strictest confidence.

Dignity adviser's main duties and responsibilities

  • To be a first point of contact for any employee who thinks that they are being bullied or harassed in the workplace.
  • To be available to employees, either in person or via the telephone, during normal working hours.
  • To actively listen and discuss the situation in a non-judgmental manner, from an independent perspective.
  • To provide clear information and outline possible options to the individual.
  • To provide information and advice to the individual on the organisational policies and procedures.
  • To act as a signpost for information, putting employees in touch with the appropriate resource(s) to gain help and advice.
  • To refer the member of staff to the appropriate place if the individual wishes to take the matter further.
  • To attend training in relation to the University's Dignity at Work and Study Policy and the role of Dignity Adviser.

The Dignity Advisers Service is currently under review. 

In the meantime if you have a query please contact