All pest control problems for the Cathays campus and standalone buildings on the Heath campus are to be reported on the Hotline on ext. 74477.
The information is printed onto a works ticket and passed on to the Contractor immediately, and the appropriate action is taken. The Contractor reports weekly to the Cleaning Section and also on completion of each job. Due to the nature of the job many cases may need a second and third visit before the problem is eliminated. The job number is then signed off as having been completed.