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Library and Computing Services

The University’s Information Services Directorate provides a range of services for disabled students. Some of the services are available to all students with a Cardiff University computing account whereas others will require you to provide some documentary evidence of your disability.

Extended Library Loans

Who can apply for extended library loans?

Students who have an illness, disability or specific learning difficulty such as dyslexia may be entitled to use the extended library loans service.  You will have the opportunity to meet with an adviser to find out if this service meets your needs, for example, you might find it difficult to travel to and from the library, take longer than most to extract information when you read, or find making research notes very time consuming.

How do I make a request for extended Library Loans?

Requests for extended library loans have to be approved by the University’s Information Services Directorate and must be made via the Disability and Dyslexia Service and do require you to provide evidence of your illness, disability and specific learning difficulty. Usually this will include a letter from a healthcare professional such as your GP, physiotherapist or occupational therapist, or a copy of an Educational Psychologist’s report. If you wish to discuss your eligibility for extended library loans further please contact the Disability and Dyslexia Service to speak to an adviser.  

When should I make my request for extended library loans?

You can make a request for extended library loans at any time, although it is best to apply as early as possible to ensure you obtain support for your learning.

What extensions can be approved?

If your request is approved, you will be entitled to double the normal loan period on one to two week loans and on short-term loans as long as the item is not in heavy demand. The number of books on heavy demand will vary between each library and subject area.

Other library services

Staff in all of the University libraries are available to assist you with the following:
• Assistance with finding and fetching books
• Arranging home delivery of library materials
• Obtaining selected material in alternative formats

Assistive Equipment

Specific libraries around the campus can also provide equipment such as, alternative keyboards and mice, video magnifiers and height adjustable desks. The Arts and Social Studies Library has a Braille embosser and Braille display and the Nursing Library also has a Braille display. Full details of all the assistive equipment available and of the libraries where they are available please follow this link: assistive hardware

Computing Services

There are a number of assistive software programmes available on the University’s computing network and all students with a Cardiff University computing account can access the following via Start/Networked Applications/Assistive Software:
TextHELP Read & Write Gold
Supernova 7

The following is available via Start/Networked Applications/General Software/Concept & Mind Mapping:
Mind Genius

There are a number of other assistive software packages that are available only from particular locations such as JAWS. All students are entitled to use these computers, but priority will be given to those with disabilities. Training in the use of specific software can be provided, please contact the Disability and Dyslexia Service for more information on how to access this.

For further information about any of these facilities, please ask at any library information desk or the disability contact at the library you wish to use.