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Frequently Asked Questions

Our Frequently Asked Questions (FAQs) are guided by the questions asked of us, therefore this page is under continuous development.

What equipment can I use?

ARCCA equipment is available for all researchers at Cardiff University. It is also available to external partners at commercial rates to enable ARCCA to provide the best services and to develop in line with the needs of the research community.

A full description of ARCCA equipment, present and planned, is available.

What are your opening hours?

ARCCA staff and staff services

The ARCCA team is available on campus between 8:30am and 6.00pm, Monday - Friday.  You are always welcome to contact us during these hours. If you require assistance outside of these hours or at weekends, please telephone or email us using the information on the contact us page.

ARCCA equipment

We aim to make ARCCA equipment available 24 hours a day, 365 days a year, subject to occasional service outages needed to maintain a high-quality service. 

Where are you located?

The ARCCA team is located at:

Redwood Building
King Edward VII Avenue
Cardiff University
CF10 3NB
United Kingdom

You can find us on the University map, location 33.

The ARCCA equipment is located on the Cardiff University campus, with distributed storage giving resilience to our services.

Is ARCCA mainly aimed at science and engineering research?

ARCCA services are intended for all researchers with a need for advanced research computing tools and techniques. Initially, many service users are expected to come from "traditional" high-end and advanced research computing users. However, increasingly we are finding applications from a wide range of research disciplines, including architecture, archaeology, dentistry, economics, medicine and optometry. 

It is exciting to work with researchers in all fields, and to find new and interdisciplinary applications of advanced research computing techniques in both "traditional" and "new" areas of e-research. Indeed, many of the biggest leaps in research will come from the new and interdisciplinary fields where these techniques have not been previously applied.

For further information, please see the following ARCCA services: